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Ask Brons

Free answers over your own workshop data

Connect, then ask

Read-only access to your planner, call log and shared mailbox. Unlimited users. Free for 90 days.

What the data says
AreaEvidenceRead
Bay wait time31% of callers mention waiting over two weeks for a slotAdd same-week slots
PartsOnly 1 in 4 jobs has parts on site the day beforePre-order parts
QuotesQuote questions drive 640 conversations a weekAnswer up front
Recommendations
Open bay slotsPre-order parts

  • Standard connectors

    Calendar, phone system, garage software export and the shared mailbox, connected in a day.

  • Ask anything

    No-shows per location, unanswered calls last week, cars waiting on parts, revenue booked next month.

  • Answers with sources

    Prose plus tables, with the system and sync time behind every number.

Your baseline, in your own numbers

Week one produces a standing report on the six numbers you already report upward.

Weekly briefing
TL;DR

Service bookings up 9% after reminder texts; parts orders dipped 4% where stock ran low.

Methodology

Reviewed 14,207 conversations across chat, voice and email, grouped by intent.

  • Six access metrics

    Speed of answer, abandonment rate, booking accuracy, calls per service advisor, after-hours volume and bay utilisation.

  • Plus what you're losing

    Recovered bookings and the parts backlog, so the case for the first agent is your own data.

  • Re-reported monthly

    The delta is always your number, not ours.

The wedge for the next agent

When the free layer shows what you're missing, hire the agent that fixes it. Included with every live agent after the trial.

Recommendations
  • Add a same-week slot flow for callers who mention a warning light
  • Offer a seasonal tire swap when a stored set is 60 days from its date
  • Route quote questions to the price list lookup before quoting prices
Compare findings →Show all conversations →

  • Insights that point somewhere

    Every finding links to the agent that would change it.

  • Read-only by design

    The free layer never writes to your systems.

  • An end date on every trial

    90 days, then included with any live agent. No surprises.

Related products

Weekly briefing
TL;DR

Service bookings up 9% after reminder texts; parts orders dipped 4% where stock ran low.

Methodology

Reviewed 14,207 conversations across chat, voice and email, grouped by intent.

Console

Your day, already sorted. The morning brief, what needs you and every call in one place.

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Service deskBrons agent
On a call
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Agents

One job, one price, one dashboard. Start with the service desk and add the next agent in a click.

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Integrations

Works with your phone system, calendar and garage software. Start standalone, connect when ready.

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Frequently asked questions

Connect your data this week

Free for 90 days. See your own baseline before you decide anything.

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