Agents
Hired like staff. Proven before trusted.
Hire an agent in a click
Start with one. Add the next in a click. Switch any of them off whenever you want.
- Expired quote approval
- Lost or broken key
- Insurer not on the list
- Service reschedule same day
- Noise after repair report
- Wheel alignment upsell
Conversational setup
The agent proposes rules from your workshop data. You amend them in plain language and approve.
Shadow mode
A week on real calls without acting. You see everything it would have done, scored by the Reviewer.
Sign-off, then live
Billing starts the day you flip the switch. Not before.
Agents that finish the job
Quote out, car booked, customer informed, no-show recovered. Each agent owns one outcome end to end.
- Had the brakes done in March
- Frequent tire purchases
Quote to booking
Follows up every open quote, answers the questions and books the job.
Reminders and recalls
Finds every car due for service, inspection or a seasonal tire change, calls until booked and cuts no-shows before they happen.
No-show recovery and waitlist
Calls within two hours, rebooks, and fills cancelled slots from the waitlist.
The agent library
Every agent has one job. Start with one, add the next in a click.
Service desk
Answers routine questions 24/7 from your approved scripts and routes breakdowns by your rules.
Booking, reschedule and cancel
Books, moves and cancels service appointments on every call, straight into your planner.
Car-ready status
Tells callers where their car, parts or claim stand, without a queue.
Reminders and recalls
Finds every car due for service, inspection or a tire change and calls until it's booked.
No-show recovery
Calls every no-show within two hours and rebooks into the first suitable slot.
Waitlist auto-fill
When a slot opens, works down your waitlist until it's filled.
Quote follow-up
Chases every open quote, answers the questions and turns approvals into bookings.
Intake and check-in
Collects mileage, symptoms and photos before the visit and confirms the drop-off.
Web chat and email
Answers questions from your website and inbox with the same rules as the phone.
Post-repair follow-up
Calls every customer after a repair, asks your questions and flags problems to your team.
Claim and estimate review
Checks claims and estimates for missing photos, parts and approvals before they reach the insurer.
Customer billing
Answers invoice questions and sends payment links. Disputes go to your team.
“Car-ready calls used to eat our afternoons. Now the phone tells people their car is done before they think to ask.”
Marieke
Service manager, Broekema
Related products
Service bookings up 9% after reminder texts; parts orders dipped 4% where stock ran low.
Reviewed 14,207 conversations across chat, voice and email, grouped by intent.
Console
Your day, already sorted. The morning brief, what needs you and every call in one place.
- ✦How should we improve the agent’s tire change flow?
- ✦What content should we add to the workshop knowledge base?
- ✦Which customer intents are rising this month?
- ✦Find conversations where a customer mentioned a warning light
Ask Brons
Connect your systems and ask anything about your own workshop. Free for 90 days.
Integrations
Works with your phone system, calendar and garage software. Start standalone, connect when ready.
Frequently asked questions
See how many more calls you could answer
We'll model recovered bookings and staff hours on your own call volume.
Talk to a founder. No obligations.