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Meet Brons

The voice agent that speaks workshop, answers on the first ring and never keeps a customer waiting

Caller
Can I move my service to Thursday?
Brons
Done. Thursday 9:40 with Marco. Bring the key and the service book.

Your voice agent

Natural conversation, not a phone menu. It listens, understands the request and completes the task.

Service deskBrons agent
On a call
you're booked for Thursday at 9:40
  • Answers every call, 24/7

    One caller or fifty at once. Day, night and weekend, with no hold time and no voicemail.

  • Books straight into your planner

    The right job type, the right technician, the right duration, confirmed by text.

  • Routes what matters

    Breakdowns, warning lights and roadside calls: your rules decide, and the right person gets a summary in seconds.

The only voice agent purpose-built for the workshop

Built for independent garages and dealerships first, now also for body shops and tire centers. Trained on more than 10,000 automotive terms, part names and job types.

  • Speaks your trade

    Knows a timing belt from a tire swap, quotes the right duration and books each job correctly.

  • Follows your rules

    Job durations, technician skills, loaner cars and breakdown rules approved by your workshop manager.

  • Learns from every correction

    Mark any call as wrong in one click. The fix is tested before it goes live.

One agent across every channel

Voice first. Web chat, email, SMS and WhatsApp follow the same rules and the same oversight.

☎✉▦◎✆
9:41
Ridgeline Auto Care
Service desk · online
Can I book a service this Thursday?
Ridgeline Auto Care
Yes! Thursday morning is open. I’ve held the 9:40 slot for you.
Service · Thu 14 May
9:009:4010:2011:00
Service booked · 9:40
Message…
  • Voice

    Inbound and outbound calls on your existing number.

  • Web chat and email

    Questions from your website and shared inbox, answered from the same scripts.

  • SMS and WhatsApp

    Confirmations, reminders and car-ready messages where customers already are.

Trust and safety

Every agent is checked. Every decision that matters is yours.

Agent reasoning
  • Supervisors
    Quote validity
    Parts availability
  • Decisions
    Journey: Service booking
  • Responses
    Main response
  • The Reviewer

    A supervising agent scores sampled conversations on accuracy, tone and your rules. You see the scores.

  • Human handoff

    Warranty disputes, complaints, complex diagnoses and doubt go to your team with the transcript.

  • Full audit trail

    Every call, message and booking logged and sourced. GDPR, EU data residency.

Autobedrijf van Nuland
“It knows the difference between an inspection booking and a car-ready question. Our counter finally has time for the customer standing in front of it.”

Bas

Owner, Autobedrijf van Nuland

Full story

Built for workshop accountability

Every rule, every decision and every hand-off is documented and auditable.

SOC 1 audited controls
ISO 27001 information security
GDPR
EU AI Act ready
Your monthly feeTied to results
$299starting from, per month
  • Calls answered1,204
  • Appointments booked212
  • No-shows recovered38
  • Car-ready status confirmed156
No results, no fee. Unlimited users and minutes.

Pricing that follows results

Starting from $299 a month. No setup fees, no contracts. If Brons delivers no results, you pay nothing.

See pricing

Explore the platform

Weekly briefing
TL;DR

Service bookings up 9% after reminder texts; parts orders dipped 4% where stock ran low.

Methodology

Reviewed 14,207 conversations across chat, voice and email, grouped by intent.

Console

Your day, already sorted. The morning brief, what needs you and every call in one place.

Discover more
Get insights from customers
Why did parts orders drop last week?Explore
  • ✦How should we improve the agent’s tire change flow?
  • ✦What content should we add to the workshop knowledge base?
  • ✦Which customer intents are rising this month?
  • ✦Find conversations where a customer mentioned a warning light

Ask Brons

Connect your systems and ask anything about your own workshop. Free for 90 days.

Discover more
Service deskBrons agent
On a call
you're booked for Thursday at 9:40

Agents

One job, one price, one dashboard. Start with the service desk and add the next agent in a click.

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Integrations

Works with your phone system, calendar and garage software. Start standalone, connect when ready.

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Frequently asked questions

See how many more calls you could answer

We'll model recovered bookings and staff hours on your own call volume.

Talk to a founder. No obligations.